Entering a Partnership with Families (continued)
How consultants enter a relationship with a family can have lasting effects on the family’s level of participation and understanding of ECMHC. To support a positive beginning to this new relationship, the consultant may consider the following tips:
Immediately invite the parents into a partnership, conveying respect for them as the individuals with the greatest familiarity and expertise on their child. Continually seek their perspective on the child and the situation.
- Clarify the purpose of consultation and describe the consultation process as many times as necessary, verbally and in writing, during the initial meeting with the family.
- Explore the family’s expectations about their role in consultation, clarifying how they might be involved.
- Carefully explain to families and caregivers that all information gathered is confidential and that families have the right to dissolve ECMHC services per their request at any time.
- Actively listen to family members’ point of view on what they are feeling, thinking, and observing at this time. Elicit their concerns about their child and help them prioritize goals.
- Repeatedly convey support of the parents, as well as a willingness to help them work with their child’s caregiver to improve the situation for their child. Emphasize the positive effects of consultation to build hope.
Download: Tips for Supporting a Positive Beginning to New Relationships With Families (Word)
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